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Privacy Policy

Effective Date: 10/16/2024

 

Cigar City Lounge (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cigarcitylounge.com, as well as any other services we offer. Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not use our services.

 

1. Information We Collect

 

We may collect information about you in a variety of ways. The information we may collect on the site includes:

 

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and demographic information (like your location), which you voluntarily give to us when signing up for our services, making purchases, or filling out forms.

• Payment Information: When you make a purchase through our website or in-store, we may collect payment information such as credit card details. We use secure third-party payment gateways to handle all financial transactions.

• Automatically Collected Information: We may automatically collect information about your computer or mobile device, such as IP addresses, browser type, referring/exit pages, and usage data for statistical purposes.

 

2. How We Use Your Information

 

We may use the information we collect from you in the following ways:

 

• To provide and maintain our services.

• To process your transactions and send you updates regarding your orders.

• To send you promotional materials or newsletters, if you have opted to receive them.

• To improve our website and customer service.

• To ensure compliance with our terms and conditions and any applicable legal requirements.

 

3. How We Share Your Information

 

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

 

• Service Providers: We may share your information with third-party service providers who perform services for us, such as payment processing, hosting, email delivery, and analytics. These service providers are required to protect your information.

• Legal Compliance: We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Cigar City Lounge, our customers, or others.

 

4. Data Security

 

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, or destruction. However, no transmission of data over the internet or any other public network can be guaranteed to be 100% secure.

 

5. Your Rights

 

You have the right to:

 

• Access the personal information we hold about you.

• Request correction or deletion of your personal information.

• Opt-out of marketing communications.

• Restrict the processing of your data in certain circumstances.

 

To exercise any of these rights, please contact us at [insert contact email].

 

6. Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking technologies to improve your experience on our site. You can modify your browser settings to refuse cookies or alert you when cookies are being used. However, doing so may affect your ability to use certain features of the site.

 

7. Third-Party Links

 

Our website may contain links to third-party websites that we do not control. We are not responsible for the privacy practices or content of these third-party sites.

 

8. Changes to This Policy

 

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

Cigar City Lounge

307 Iron Point Rd, Folsom, California 95630

cigarcityfolsom@gmail.com

(916) 852-1577

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